Disclaimer

Data protection and data security for customers and users have a high priority for us. Therefore, the protection of personal data during all business processes is very important to us. Data protection and information security are part of our corporate policy.

Data protection principles of the Unternehmensgruppe Theo Müller

Data protection principles of the Unternehmensgruppe Theo Müller
Data protection and data security for our customers and users is a high priority for us. Therefore, we take the protection of personal data during all business processes very seriously. Data protection and information security form part of our corporate policy.

Information about the collection of personal data
In the following we inform you about the collection of personal data when using our website. 
Personal data is any information that can identify a natural person, whether directly from that information or indirectly from that information in combination with additional information.
The Unternehmensgruppe Theo Müller (address: S.e.c.s.2 b, Rue Albert Borschette, L-1246 Luxembourg, and e-mail: privacy@muellergroup.com) is responsible pursuant to Art. 4 Para. 7 of the EU Data Protection Basic Regulation (DS-GVO). You can reach our data protection officer at privacy@muellergroup.com or via our postal address by marking your correspondence to "The Data Protection Officer".

When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, name, and telephone number if applicable) will be stored by us in order to respond to your questions. The data arising from your enquiry will be deleted after storage is no longer required and data processing will be restricted if we must store the data for any legal reasons.

If we wish to use contracted service providers , for example to process personal data or to use your data for advertising purposes, we will inform you in detail about the respective processes. We will also specify the criteria for the storage period.

Your rights
(1) You have the following rights with regard to the personal data held or processed by us:

  • Right to be informed;
  • Right of access;
  • Right to rectification or erasure;
  • Right to limit the processing;
  • Right to object to the processing; and
  • Right to data transferability.

(2) You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.

Collection of personal data when you visit our website
If you only use the website for information purposes, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to guarantee stability and security (whereby our legal basis for doing so is Art. 6 Para. 1 S. 1 lit. f DS-GVO):

  • IP address;
  • Date and time of the request;
  • Time zone difference to Greenwich Mean Time (GMT);
  • Contents of the request (concrete page);
  • Access status/HTTP status code;
  • Amount of data transferred in each case;
  • Website from which the request originates;
  • Browser;
  • Operating system and its interface; and
  • Language and version of the browser software.

Cookies
In addition to the aforementioned data, “cookies” are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive assigned to the browser you are using and through which certain information flows to the location that sets the cookie (in this case, by us). Cookies cannot execute programs or transmit viruses to your computer. They serve to make the Internet experience more user-friendly and effective overall.

Use of cookies:
This website uses the following types of cookies, the scope and function of which are explained below:

  • Transient Cookies; and
  • Persistent Cookies.

Transient cookies are automatically deleted when you close your browser. This includes in particular any session cookies. These cookies store a ‘session ID’, which can be used to assign various requests from your browser to the session. This enables your computer to be recognised when you return to our website. Session cookies are deleted when you log out or close your browser.
Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time in the security settings of your browser.

You can configure and personalize your browser settings in respect of cookies; for example, you can refuse to accept third-party cookies or all cookies. However if you do this then you may not be able to use all the functions of this website.

We use cookies in order to identify you for subsequent visits if you have an account with us. Otherwise, you would have to log in again for each visit.

We also use HTML5 storage objects, which are stored on your terminal device. These objects store the required data regardless of the browser you are using and do not have an automatic expiration date. You can prevent the use of HTML5 storage objects by using the ‘private mode’ in your browser. If you do not wish for any Flash cookies to be processed, you must install an appropriate add-on, e.g. "Better Privacy" for Mozilla Firefox (https://addons.mozilla.org/de/firefox/addon/betterprivacy/) or the Adobe Flash Killer cookie for Google Chrome. We also recommend that you regularly delete your cookies and browser history manually.

Use of script libraries (Google Web Fonts)
In order to display our content correctly and graphically appealing across browsers, we use script libraries and font libraries such as Google Web Fonts (https://www.google.com/webfonts/) on this website. Google Web Fonts are transferred to your browser's cache to avoid multiple loading. If the browser does not support Google Web Fonts or does not allow access, content is displayed in a default font.

Requesting script libraries or font libraries automatically triggers a connection to the library operator. It is theoretically possible for the operators of such libraries to collect data; but it is currently unclear whether and, if so, for what purposes such data is collected.

The privacy policy of the Google library operator can be found here: https://www.google.com/policies/privacy/

Analysis tools
This website uses the analysis tool Matomo, an open source web analysis tool (http://de.piwik.org).

You can decide whether a unique web analysis cookie may be stored in your browser by Matomo in order to enable the website operator to collect and analyse various statistical data.
Matomo uses cookies to help the website analyze how users use the site. For this purpose, the usage information generated by the cookie (including your shortened IP address) is transmitted to our server and stored for usage analysis purposes, which serves to optimize our website. During this process, your IP address is immediately anonymised so that you as a user remain anonymous to us. The information generated by the cookie about your use of this website will not be disclosed to third parties. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

If you do not agree with the storage and evaluation of this data from your visit, you can object to its subsequent storage and use at any time by clicking on the following link to place the Matomo deactivation cookie in your browser.. In this case, a so-called opt-out cookie is stored in your browser, which means that Matomo does not collect any session data. Please note that if you delete your cookies, this means that the opt-out cookie will also be deleted and may have to be reactivated by you.