Disclaimer

Data protection and data security for customers and users have a high priority for us. Therefore, the protection of personal data during all business processes is very important to us. Data protection and information security are part of our corporate policy.

Data protection principles of the Unternehmensgruppe Theo Müller

Data protection principles
Data protection and data security for customers and users have a high priority for us. Therefore, the protection of personal data during all business processes is very important to us. Data protection and information security are part of our corporate policy.

Information about the collection of personal data
In the following we inform you about the collection of personal data when using our website. Personal data are all data that make a natural person identifiable, whether directly by name or indirectly by additional information.
The Unternehmensgruppe Theo Müller S.e.c.s.2 b, Rue Albert Borschette, L-1246 Luxembourg, e-mail: privacy(at)muellergroup.com is responsible pursuant to Art. 4 Para. 7 of the EU Data Protection Basic Regulation (DS-GVO). You can reach our data protection officer at privacy(at)muellergroup.com or our postal address with the addition "To the data protection officer".
When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, your name and telephone number if applicable) will be stored by us in order to answer your questions. The data arising in this connection will be deleted after storage is no longer required or processing will be restricted if there are legal storage obligations.
If we wish to use contracted service providers for individual functions of our offer or to use your data for advertising purposes, we will inform you below in detail about the respective processes. We will also specify the criteria for the storage period.

Your rights
(1) You have the following rights against us with regard to the personal data concerning you:

  • Right to information,
  • Right to rectification or cancellation,
  • Right to limit the processing,
  • Right to object to the processing,
  • Right to data transferability.


(2) You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.

Collection of personal data when you visit our website
If you only use the website for information purposes, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to guarantee stability and security (legal basis is Art. 6 Para. 1 S. 1 lit. f DS-GVO):

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Contents of the request (concrete page)
  • Access status/HTTP status code
  • amount of data transferred in each case
  • Website from which the request originates
  • browser
  • Operating system and its interface
  • Language and version of the browser software.


In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive assigned to the browser you are using and through which certain information flows to the location that sets the cookie (here by us). Cookies cannot execute programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall.to the browser you are using and through which certain information flows to the location that sets the cookie (here by us). Cookies cannot execute programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall.

Use of cookies:
This website uses the following types of cookies, the scope and function of which are explained below:

  • Transient Cookies
  • Persistent Cookies

Transient cookies are automatically deleted when you close your browser. This includes in particular the session cookies. They store a so-called session ID, which can be used to assign various requests from your browser to the shared session. This enables your computer to be recognised when you return to our website. The session cookies are deleted when you log out or close your browser.
Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time in the security settings of your browser.
You can configure your browser settings according to your wishes and, for example, refuse to accept third-party cookies or all cookies. We would like to point out that you may not be able to use all the functions of this website.

We use cookies in order to identify you for subsequent visits if you have an account with us. Otherwise, you would have to log in again for each visit.
We also use HTML5 storage objects, which are stored on your terminal device. These objects store the required data regardless of the browser you are using and do not have an automatic expiration date. If you do not wish the Flash cookies to be processed, you must install an appropriate add-on, e.g. "Better Privacy" for Mozilla Firefox (https://addons.mozilla.org/de/firefox/addon/betterprivacy/) or the Adobe Flash Killer cookie for Google Chrome. You can prevent the use of HTML5 storage objects by using private mode in your browser. We also recommend that you regularly delete your cookies and browser history manually.

Use of script libraries (Google Web Fonts)
In order to display our content correctly and graphically appealing across browsers, we use script libraries and font libraries such as Google Web Fonts (https://www.google.com/webfonts/) on this website. Google Web Fonts are transferred to your browser's cache to avoid multiple loading. If the browser does not support Google Web Fonts or does not allow access, content is displayed in a default font.

Calling script libraries or font libraries automatically triggers a connection to the library operator. It is theoretically possible - but currently also unclear whether and, if so, for what purposes - for the operators of such libraries to collect data.

The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/

Analysis tools
This website uses the analysis tool Matomo, an open source web analysis tool (http://de.piwik.org).
Matomo uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. For this purpose, the usage information generated by the cookie (including your shortened IP address) is transmitted to our server and stored for usage analysis purposes, which serves to optimize our website. During this process, your IP address is immediately anonymised so that you as a user remain anonymous to us. The information generated by the cookie about your use of this website will not be disclosed to third parties. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
If you do not agree with the storage and evaluation of this data from your visit, you can object to its subsequent storage and use at any time by mouse click. In this case, a so-called opt-out cookie is stored in your browser, which means that Matomo does not collect any session data. Attention: If you delete your cookies, this means that the opt-out cookie will also be deleted and may have to be reactivated by you.

Here you can decide whether a unique web analysis cookie may be stored in your browser in order to enable the website operator to collect and analyse various statistical data. 
If you wish to opt out, click on the following link to place the Matomo deactivation cookie in your browser.